Is Technology Feeding Empathy?

Is Technology Feeding Empathy?

Although technology was first created as a means to bring the world together, as a medium to connect despite physical distance, it has not always been used to function in this manner.

This is partly due to mankind’s force of negativity that causes them to feel estranged from everyone else, as an individual, rather than as a part of the situation.

Fortunately empathy has its own sense of breeding throughout the world, and technology has been used to set empathy in motion: another type of cyclical pattern that flows through interpersonal relationships.

Mankind, as a single consciousness, will continue to evolve into understanding their function to choose to breed empathic values for the sake of a mentally healthy self and society. This increase in interpersonal values and human relations management has affected every area including corporate social responsibility. Technology is allowing a level of transparency like never before.

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Workers at a Bangladesh garment factory dial in to answer smartphone surveys conducted by supply chain technology company LaborVoices.

For example, virtual reality will be able to bring consumers into each step of the supply chain like never before. It will give each customer full access to understanding the complexities of business decisions regarding sustainability as well as see the places where people are working no matter where they are in the world.

This level of transparency will kill some businesses that get caught in the act of treating their employees without fairness.

Green Biz is already reporting on huge suppliers who have counted as many as 1.2 million unregistered agricultural workers in Argentina. Fortunately, the supply chain technology industry is growing and making a mark on production in sectors ranging from agriculture to electronics to apparel to help managers change the current direction of their HRM.

This transparency will affect how empathy affects our lives. We have the opportunity to decide how to use this transparency. First, we have to understand what the trend has been in the past so we can learn how to change it.

According to Jennifer Aaker, a professor at the Graduate School of Business and a co-author of “The Dragonfly Effect,” a recent analysis of 72 studies performed on nearly 14,000 college students between 1979 and 2009 showed a sharp decline in the empathy trait over the last 10 years.

She suggests that the difference can be made in each little decision every day, “It is becoming increasingly clear that the work of making big changes in the world is not limited to massive nonprofits or peace keeping missions,” Aaker said. “It can come from anywhere, from an individual with a YouTube account all the way to a big-budget business. We live in a world increasingly connected through social networks that make it possible for all of us to make those big changes the world really needs.”

“Make ripples. Small acts can create big change,” Aaker said. “Every long journey starts with a first step… one act of good can inspire dozens, hundreds or even thousands of others to tackle similarly small goals that when combined yield disproportionate success.”

 

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